WEEK 7: LEARNING OBJECTIVES

Developing Learning Objective 
Scenarios Project

Scenario #1

For the past ten years, KawKan has been using a lean manufacturing approach in the assembly of their motorcycles. Over that decade, business has remained strong, but operational costs have continued to increase despite increased sales every year. Management has considered the idea it might be time to switch from the Lean process to a more robust continuous improvement model. Since the company is immersed in the practice of Lean manufacturing model, the management team is not familiar with the basic elements in the continuous improvement model. Management has asked you to prepare a presentation outlining the continuous improvement process and how implementing how it can improve the overall manufacturing output. The designated contacts for this project include the director of supply chain management and the director of continuous improvement for production.

Your role: Assume the role of an instructional designer developing an outline for a training resolution. How would you address the following to correctly identify the learning objectives for this project:

Goal description

The management team will:

1. Understand the basic elements of the continuous improvement model
2. Appreciate how implementing the continuous improvement model can improve overall manufacturing output

Learning objectives/outcomes

At the end of the proposed training, the management team will be able to:

1. Articulate the basic elements of the continuous improvement model
2. Differentiate between the continuous improvement model and the lean manufacturing model
3. Document areas where the continuous improvement model could be applied to improve overall manufacturing output
4. Assess the risks and opportunities of implementing the continuous improvement model

Potential Subject Matter Experts/Define their role in the project:

Director of Supply Chain Management
SME roles will include:

• Providing understanding of the current supply chain and production processes
• Establishing current production manufacturing output baselines

Director of Continuous Improvement for Production
SME roles will include:

• Overseeing Continuous Improvement employee training
• Monitor implementation of the continuous improvement model into different parts of the manufacturing process
  

Scenario #2

MedPat is a moderate-sized medical device manufacturer with offices, distribution centers, and production facilities scattered across North and South America. The company's growth has primarily been done through the acquisition of smaller and competing business in the same market. Given the degree of displaced locations, different operating procedures, and non-integrated systems, the operations have become too strenuous. One of the larger sites has been chosen as a test site to harmonize the setup and production of the company's new devices. Soon, other sites will be manufacturing this same device too. MedPat needs to remove itself from a paper-based operation because it slows down production, the records are hard to consistently manage, and it leads to communication issues with the site and field reps. The designated contacts for this initiative consist of a process improvement expert and the vice president of production.

Your role: Assume the role of an instructional designer developing an outline for a training resolution. How would you address the following to correctly identify the learning objectives for this project:

Goal description

The staff at the various MedPat sites will:

1. Appreciate the importance of the move to a single, integrated paper-less record keeping and communication system
2. Become proficient in its use.

Learning objectives/outcomes

At the end of the proposed training, the staff at the various MedPat sites will be able to:

1. Identify limitations in the current system
2. Describe how the new single, integrated paper-less record keeping and communication system will remove those limitations
3. Explain their role in the implementation and then use of the new system

Potential Subject Matter Experts/Define their role in the project:

Process Improvement Expert
SME roles will include:

• Providing detailed knowledge in designing the new single, integrated paper-less record keeping and communication system

Vice President of Production
SME roles will include:

• Providing the baseline of current system and how the new system differs.
• Background knowledge of employees so training can be tailored to individual responsibilities